Order & After-Sales

Order

1. Consultation & Communication
2. Quotation & Confirmation
3. Deposit Payment
4. Production Scheduling
5. Finished Product Inspection
6. Balance Payment
7. Delivery Arrangement
8. After-sales Follow-up

Order Process

Browse our product catalog, confirm specifications and quantity, then submit your order. We will verify the details and send a confirmation email within 24 hours after payment is received.

Logistics Service

We provide flexible shipping solutions including express delivery, sea freight and air freight. All orders are supported with real-time tracking number for convenient monitoring of your shipment status.

Delivery Process

All products undergo strict quality control before packaging. We arrange professional and safe packaging to ensure damage-free transportation. You will be notified immediately after shipment with tracking details. We follow up throughout the transit to ensure safe and timely delivery.

We adhere to customer-centric service and establish a complete after-sales system. We respond quickly and solve problems efficiently. From inquiry to delivery, we provide full tracking and protection for every customer.

After-Sales

1. Customer Feedback
2. Fast Response
3. Problem Check
4. Solution Offer
5. Timely Execution
6. Final Confirmation
7. Record & Improve
8. Long-term Service